Yes. If you have amended your journey through us or the airline, please cancel your trip four hours before the amended travel date and time.
You can cancel the booking online from our Manage My Booking page.
Please follow the below steps:
Step 2: Please enter your booking reference number and the passenger’s last name or email address
Step 3: Please click on the Cancel booking Tab
Note: It is Mandatory to process the cancellation online due to security reasons. If the booking is refundable the refund will be processed back to you the original form of payment within 21-28 working days.
A Service Fee will be charged over and above the Airlines cancellation Fees
If you have more questions about the cancellation process, we are just a call away. Feel free to contact us on 9200-33-575 within KSA, or on 00966115114677 from outside KSA, from 8:00 am to 12:00 am (KSA time), Saturday to Wednesday, from 8:00 am to 2:00 am (KSA time), Thursday and Friday. You can also always send us an email at firstname.lastname@example.org